FREQUENTLY ASKED QUESTIONS

Where is School Street Storage located?
School Street Storage is located at 1220 School Street, Wilkesboro, NC 28697. Our convenient location is near Wilkesboro School and the DMV. From Highway 421, take Exit 268 West, then turn right onto School Street to easily reach our facility.

What are the office hours?
Our office hours are 6:00 AM to 12:00 PM, providing convenient access to assistance when you need it.

What are the access hours?
School Street Storage offers 24-hour gate access, allowing you to access your storage unit at a time that works best for your schedule.

How do I rent a unit?
Visit our website to check available units, choose the storage option that fits your needs, and complete the rental process online.

What documentation do I need to rent a unit?
To rent a unit, you will typically need a valid government-issued photo ID and a payment method. Contact our team for any additional rental requirements.

How do I pay my storage bill?
School Street Storage makes managing your account simple with convenient payment options. Customers can easily pay their storage bill online through our secure online bill pay system.

Am I required to store long-term?
No. We offer flexible storage options, so you can rent a unit for as little or as long as you need. Whether you need short-term storage during a transition or a longer-term solution, we make storage simple and convenient.

What unit size do I need?
The right storage unit size depends on what you plan to store. Consider the number of boxes, furniture, equipment, or belongings you need to keep in storage. Check our online size guide, or our team can help you choose the best unit size based on your needs.

What am I not allowed to store?
For the safety of all customers and the facility, prohibited items typically include hazardous materials, flammable items, illegal substances, perishable goods, and any items that may create a safety risk. If you have questions about a specific item, please contact our team before storing it.

What storage options do you offer?
School Street Storage offers self storage and climate-controlled storage options designed to meet a variety of residential and business storage needs. We also provide convenient features such as drive-up access, ground-floor units, and interior storage options.

What security features do you offer?
Your belongings are protected with security features designed for peace of mind. Our facility is fenced and gated, features 24/7 security camera monitoring, and includes dusk-to-dawn lighting to help keep the property secure day and night. We maintain a clean, paved, and well-kept facility to provide a safe and convenient storage experience.